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United Kingdom, Hemel Hempstead, Henkel Consumer Brands

Contract Administrator

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Color Catcher and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

  • Process customer claims based on agreed commercial terms from validation to customer payment in a timely manner
  • Track requests status and communicate to relevant colleagues the status and timelines of request
  • Process ambassadorial invoices and work with Education and Marketing to track and manage resolution times
  • Support department and business administration tasks
  • Provide cover for other members of Business Intelligence team when required
  • Manage process timelines with key stakeholders across departments
  • Support across all department processes
  • Propose and implement business process improvements

YOUR SKILLS

  • Experience gained from working within a previous customer supporting or service role
  • Good administration and IT skills with experience of using Excel and SAP
  • Excellent problem solving and communication skills
  • Excellent organisation and prioritising skills

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24070210
Contract & Job type: Regular - Full Time
Contact information for application-related questions: RecruitmentUKIE@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
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Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangements
Smart work / Flexible working arrangements Development opportunities
Development opportunities International career opportunities
International career opportunities Retirement / Pension plans
Retirement / Pension plans On-site free parking
On-site free parking Life assurance
Life assurance Employee share plan
Employee share plan Employee recognition programs
Note: Perks might vary depending on the job grade.