Customer Experience ‏(CX) Expert ‏(d/f/m)

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 47.000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

• Develop communication strategies
• Foster positive stakeholder relationships, leading to increased satisfaction
• Manage communication channels such as newsletters, intranet, and email updates
• Create and manage content for websites, social media, and newsletters
• Plan and coordinate IT events, including workshops, seminars, and community outreach
• Coordinate ISO/CSIS compliance activities within the IT department
• Communicate with suppliers to request offers, place orders, and handle invoices
• Supports project facilitation and cost planning

YOUR SKILLS

• A motivated candidate with a university degree, ideally in IT or business 
• At least 2 - 3 years of professional experience in a similar field 
• Business fluent in English, knowledge of German an advantage
• Good MS Office 365 and SAP skills
• Basic IT knowledge and procurement/purchasing experience
• Project Management experience is an advantage
• Very good communication skills and capable of managing diverse responsibilities
• Strong organizational skills with attention to details

OUR OFFER

• Be an important part of our Henkel team in Vienna
  
• Training and professional growth opportunities in an international environment
• Mentoring and buddy program
• Flexible working conditions, Henkel canteen, Henkel shop and other benefits
  
• Online and offline networking events
• Minimum monthly gross salary: €3.800,- for a fulltime position -  willingness to overpay depending on experience

Contact: Melanie Zach, Recruitment Partner

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.