PHL, Makati, Global Business Solutions+

Order To Cash Accountant (Deductions & Dispute)

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • Actively engage with customers and business partners by continuously coordinating the resolution of dispute and deduction cases.
  • Responsible for management FSCM cases
  • Liaise with counterparts and local Business and Customer Support Group to resolve customer disputes/issues surrounding the account
  • Responsible for DDM Reporting and issue resolution
  • Support investigation and resolution of unidentified payments and deductions by contacting customer directly to request for remittance details and claim copy, respectively.
  • Ensure completion and timely submission of end of day report/weekly and monthly report
  • Cultivate OTC Culture along with CI and ISO mindset. Perform specific projects and tasks that Team Lead or Team Manager will assign


  • Bachelor's Degree in Finance or Business
  • Preferably with one (1) year experience in Accounts Receivable / Deduction and Dispute Management and Stakeholder Management
  • Strong Decision Making and Negotiation skills
  • Proficient in both verbal and written English communication skills

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 23044552
Contract & Job type: Full Time, Regular
Contact information for application-related questions: recruitmentph@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Health Insurance
Health Insurance Life Insurance
Life Insurance Accident & Travel insurance
Accident & Travel insurance Retirement / Pension plans
Retirement / Pension plans Vacation / Paid time-off
Vacation / Paid time-off Paternity, Maternity and Emergency Leave
Paternity, Maternity and Emergency Leave Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangement
Smart work / Flexible working arrangement Well-being programs