Since the beginning of 2020, the world has been in the firm grip of the COVID-19 pandemic, challenging societies, economies, businesses, and every single one of us across the globe. The situation is still difficult to predict and challenging. This makes it all the more important that we continue to stand together to further slow down the spread of the corona virus and to master the challenges. Our highest priority remains the well-being of our employees, our customers and our partners. We are doing everything we can to ensure their safety and health, be it on site or working remotely – while at the same time ensuring the continuity of our businesses.
To help addressing this unprecedent challenge, we launched a comprehensive global solidarity program in spring 2020 – including financial donations, product donations, the production of hand disinfectants as well as increased and ongoing safety measures for our employees. We take action to live up to our commitment to contribute – and will continue to do so as long as necessary.
The fight against the corona virus will accompany us for a long time to come. Uncertainty remains in view of rising or high infection rates in many countries. One thing that is certain, however, is that we will adapt again and again during the crisis and respond flexibly and quickly to changes in our markets.
For our customers, partners and suppliers
To prevent the further spread of the coronavirus, we took rapid and comprehensive measures to ensure the safety of our employees, customers, partners and suppliers. Despite the constantly evolving nature of this situation, we are making every effort to mitigate potential shortages and delivery delays and we fully focus on protecting business continuity for you.
You can count on us to leverage our expertise, our multiple-sourcing strategy and our global production network while making every conceivable effort to meet your demand to the greatest extent possible. During the crisis, we always had the vast majority of our manufacturing sites in operation and we did not face any severe supply issues. Today, production at our sites around the world is running normally.
Thanks to the close collaboration with you, our customers, partners and suppliers, and the diligent work of our procurement, supply chain and operations teams, we managed the crisis successfully so far. However, mid-to-long-term assessments remain difficult and we will continue to monitor the situation closely. Based on the experience of the past months and the strong commitment of our entire team, we will continue on our path to best meet your needs in the future.
We hope that your teams and their families stay safe in these more-than-challenging times. We are confident that we will be able to work through this together.
Henkel Indonesia: We Care, We Act
Henkel Indonesia has set up a Crisis Management Team to provide leadership and guidance during this period. Our top priority is to safeguard the health and safety of all our employees, adhere to government directives, and leverage our global network and multiple sourcing strategy to meet our customers’ needs.
We have implemented extensive safety, hygiene and social distancing measures to protect our employees and prevent the spread of coronavirus on our premises. These measures include:
- Distribution of Care Packages with hand sanitizer and Vitamin C supplements to employees
- Serving of nutritious and balanced meals
- Putting up advisories on good personal hygiene practices in the form of posters, banners and videos
- Flexible work-from-home arrangements wherever possible
- Leveraging online tools and platforms for virtual meetings
- If needed, we also provide printer and scanner to support employees work-from-home
- Provision of masks to employees in offices and plants
- Social distancing of at least one meter
- Mandatory temperature screening at all sites
- Protocol for handling suspected and confirmed case
- Regular disinfecting of contact points such as doors and handrails